The Role

Are you a master of logistics with a "get-it-done" attitude? The Services Group (TSG) is looking for a high-energy Operations Manager to join our Lahore team. You will be the engine behind our brand activations, ensuring everything from the first truck to the final report runs seamlessly.

What You'll Do

• Execute: Lead end-to-end event execution and on-ground activations.
• Manage: Source and coordinate with vendors, fabricators, and on-site staff.
• Troubleshoot: Solve real-time logistics challenges on-ground with speed and calm.
• Track: Handle compliance, budget tracking, and post-event performance reporting.

What We Are Looking For

• Experience: 1–2 years in operations, events, or project coordination.
• Education: Bachelor’s Degree (Business, Marketing, or relevant field).
• The Hustle: A proactive problem-solver who thrives in fast-paced, high-pressure environments.

How to Apply

Ready to jump in? Send your resume to info@tsg.com.pk with the subject line "Operations Manager - Lahore".

We are seeking a sharp, proactive, and detail-oriented Client Services Executive to serve as the critical link between our premium corporate clients and our internal creative and operations teams.

Key Responsibilities

• Client Relationship Management: Act as the primary, day-to-day point of contact for assigned corporate clients, maintaining clear, transparent, and responsive communication to build long-term trust.

• Project Briefing & Coordination: Translate client visual and strategic goals into precise, actionable creative briefs for our internal design, production, and event operations teams.

• Campaign & Event Execution: Oversee the lifecycle of client projects—from initial design mockup reviews to on-ground execution at international events, corporate portfolios, and sales incentive trips.

• Timeline & Deliverable Tracking: Maintain rigorous project schedules, ensuring all marketing materials, digital brand assets, and event logistics are delivered on time and meet TSG’s strict quality standards.

• Feedback Integration: Manage client feedback loops smoothly, collaborating directly with creative teams to refine assets effectively while protecting project deadlines.

• Reporting & De-briefs: Gather performance data and client feedback to assist in preparing comprehensive post-event reports and campaign wrap-up presentations.

Requirements & Qualifications

• Experience: 2 to 4 years of experience in client services, account management, or project coordination within a creative agency, corporate marketing setup, or event management firm.

• Communication: Exceptional verbal and written communication skills, with a proven ability to convey technical or complex project logistics in plain, professional language.

• Project Management: Outstanding organizational skills with a track record of juggling multiple moving parts, tight deadlines, and shifting priorities without losing focus.

• Creative Workflow Literacy: A strong understanding of modern design and production workflows (including digital assets, print layout processes, and video timelines) to effectively bridge the gap between clients and creators.

• Problem-Solving: A proactive, solution-driven mindset with the agility to think on your feet during fast-paced campaigns or live, on-ground events.

• Education: Bachelor’s degree in Marketing, Business Administration, Media Sciences, or a related field.